This Shipping Policy explains how and when we ship orders from officialstorebansheellc.shop (“we”, “us”, “our”).
1. Order Processing
• Once your order is placed and payment is confirmed, please allow 1–3 business days for order processing.
• Orders are not processed or shipped on weekends or holidays.
2. Shipping Methods & Timeframes
We use standard courier services. Estimated delivery times (from date of shipment):
| Shipping Method | Delivery Time (after processing) |
|---|---|
| Standard Shipping | 7–20 business days |
| Expedited Shipping | 3–10 business days |
| Express Shipping | 2–5 business days |
Actual delivery times may vary based on destination country and customs processing.
3. Shipping Rates
Shipping charges are calculated at checkout based on:
• Weight/size of the order
• Destination
• Chosen shipping method
Free shipping promotions (if applicable) will be displayed at checkout.
4. International Shipping
We ship worldwide where service is available.
International orders may be subject to:
• Import duties
• Customs fees
• Taxes
These charges are the customer’s responsibility and are not included in product or shipping prices.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your shipment on the courier’s website using that number.
6. Failed Delivery Attempts
If the courier cannot deliver because of incorrect address or failed delivery attempts:
• The package may be returned to sender
• Additional shipping charges may apply to reship
Please double-check addresses before submitting orders.
7. Lost or Stolen Packages
If tracking shows delivery but you did not receive the package:
• Contact your local post/courier first
• If unable to locate, contact our support with your order number — we will assist with claims
8. Questions
For questions about shipping status or policies, contact:
Customer Support: